HOW DO I RETURN UNWANTED ITEMS?
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Contact us to inform us that you no longer want the item(s) and would like to arrange a return. You have up to 30 days from when you received delivery of the item(s) to make the request.
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Make sure that all the returned items are in original unused condition.
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Post the item(s) along with your name and order number to the the following return address:
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Please note that you will be responsible for the postage and packing costs of returning the unwanted item(s).
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We will aim to process your return within 2 working days of it reaching us. We will refund the cost of the item(s) minus the initial postage charges.
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Your refund will be processed via the payment method that you used for your order. We will email you to confirm the refund has been issued. Please allow 2 – 3 working days for the refund to appear on your statement.
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Robin Ogden 1 Stephens Close , Fore Street Bere Alston, PL20 7AB